If the device is lost or damaged, please contact us immediately. Charges for loss or damage will depend on the extend of the issue.
You can reach our customer suport team via email.
Customer Support: info@wifidash.us
If you experience any issues with the device, please contact customer support for assistance and troubleshooting.
Customer Support: info@wifidash.us
Insurance is available for $2 per day, providing coverage in case of damage, loss or theft of the device during your rental period.
The protection plan includes:
Lost, Stolen or Damaged Device
- With Insurance: $50
- Without Insurance: $300
Lost, Stolen or Damaged Charging Cable / Device Case
- With Insurance: $0
- Without Insurance: $10 each
Third-Party Calls or Data Usage
- Any charges incurred by third parties during the rental period are the responsibility of the customer.
If you have your own insurance, such as travel insurance or a policy that covers rental equipment, it may provide coverage for these costs. Please check with your insurance provider to confirm if their policy covers such situations.