Cancellation Requests:
All cancellation requests must be submitted through our official website or via email to info@wifidash.us. Please include your name and reason for cancellation.
Cancellation Deadlines: Full Refund:
If you cancel your rental more than the 5 business days before the your start date, you will receive a full refund of the rental fee.
Partial Refund:
If cancellations made after 5 business days before the your start date will be charged $20 as cancellation fee.
Early Returns:
If you return the device before the end of your rental period, no refund will be provided for the unused days.
Device Return After Cancellation:
If you decide to cancel after the WiFi device has already been shipped, we will issue a refund after deducting the shipping fee and cancellation fee from your total payment.
Cancellation Due to Unforeseen Circumstances:
In cases of force majeure (e.g., natural disasters, travel restrictions), you may contact us for a possible refund, subject to our discretion.
Policy Compliance:
This cancellation policy is subject to our Terms of Use. By requesting a cancellation, you agree to the terms outlined herein and in our broader Terms of Use.
Contact Information:
For any questions or concerns regarding cancellations, please contact our customer support team at info@wifidash.us.
Policy Updates:
WiFiDASH reserves the right to modify this cancellation policy at any time. Changes will be posted on our website and will be effective immediately upon posting.