FAQs: Pricing & Plans

Yes, we provide a flat-rate plan, allowing you to know your costs before you rent. Retail prices are available here and the total cost will be displayed at checkout. The total rental cost is calculated as follows: Daily Rental Fee × Days of Use + Optional Insurance + Shipping Fee = Total Rental Cost.

Yes, WiFiDASH typically offers a more cost-effective solution than international roaming fees charged by mobile carriers.

Shipping costs vary depending on the method selected: $89 for overnight shipping and $20 for standard shipping.

For standard shipping, we schedule shipments to ensure the portable hotspot device is delivered to you two business days before your rental start date.

If you select overnight shipping, you will receive the WiFi device on the next business day after it ships. With standard shipping, you will receive it within two business days.

Yes, once you place a booking, you'll receive an order confirmation, which serves as your receipt.

Please check our cancellation policy for details regarding fees.

Insurance is optional and costs $2 per day of your rental period. It covers damage, loss or theft of the device and its accessories during your rental.

The protection plan includes:
Lost, Stolen or Damaged Device
- With Insurance: $50
- Without Insurance: $300

Lost, Stolen or Damaged Charging Cable / Device Case
- With Insurance: $0
- Without Insurance: $10 each

Third-Party Calls or Data Usage
- Any charges incurred by third parties during the rental period are the responsibility of the customer.

If you have your own insurance, such as travel insurance or a policy that covers rental equipment, it may provide coverage for these costs. Please check with your insurance provider to confirm if their policy covers such situations.

Yes, there is a late fee of $10 per day. The device must be returned within two days after the end of your rental period. The late fee will apply starting on the third day after the rental period ends. The return date will be based on the date shown in the FedEx tracking system as the drop-off date.

Yes, you can always add more data to your plan during the rental period. Please contact our customer support to arrange for additional data and we'll probide you with the options available.

You can enjoy internet connection in over 140 countries and regions, including the US. This makes it perfect for both international and domestic travel, temporary work setups, events or even new homes until a fixed-line internet connection is available.

WiFiDASH works wherever there’s a cellular signal. However, it may not function in very remote or off-grid areas with no coverage.

You can specify multiple destinations during the booking process. If you plan to visit more than four countries or regions, please contact us at info@wifidash.us with your itinerary.