Simply book a portable WiFi device online and we will deliver it to your location. Use the device to connect to the internet wherever there's a cellular signal. When you're done, return the device using the enclosed shipping label. You can rent the device for just one day or for as long as you need.

Insurance is available for $2 per day, providing coverage in case of damage, loss or theft of the device during your rental period. The protection plan includes:

Lost, Stolen or Damaged Device
- With Insurance: $50
- Without Insurance: $300

Lost, Stolen or Damaged Charging Cable / Device Case
- With Insurance: $0
- Without Insurance: $10 each

Third-Party Calls or Data Usage
- Any charges incurred by third parties during the rental period are the responsibility of the customer.

If you have your own insurance, such as travel insurance or a policy that covers rental equipment, it may provide coverage for these costs. Please check with your insurance provider to confirm if their policy covers such situations.

We will ensure your device arrives at least 2 business days before your plan begins. *Please note that we do not ship on weekends or holidays. We recommend ordering your portable WiFi device in advance once your travel schedule is confirmed.

Yes, you can cancel your order up to 5 business days before your rental date free of charge. A cancellation fee of $20 will apply after this date. Please contact customer support if you wish to cancel your order. Please note that cancellations are not permitted once the rental period has started.

Typically, our devices can connect up to 5 devices simultaneously. We also offer higher-capacity devices that can connect up to 20 devices for business use. However, if multiple devices are connected at once, the daily data capacity will be shared among them, which may lead to slower internet speeds and faster data consumption.